1. Processing Time
- Order Processing: All orders will be shipped within 1-3 business days after processing. Processing time includes order confirmation, payment verification, and packaging.
- Shipping Time: Shipping times depend on the selected delivery method:
- Standard Shipping: Approximately 5-7 business days.
- Expedited Shipping: Approximately 2-3 business days.
2. Delivery Area
- Domestic Shipping: We currently offer shipping within the country, covering all major cities and regions.
- International Shipping: For international shipping, please contact customer service to inquire about available regions and associated fees.
3. Shipping Costs
- Free Shipping: Enjoy free shipping on all orders over ₹500.
- Standard Shipping Fees: For orders under ₹500, a flat shipping fee of ₹50-₹150 will apply.
4. Order Tracking
- Once your order has shipped, we will send a tracking number via email. You can use this number to track your order status on the shipping provider’s website.
5. Issues with Orders
- If you receive a damaged or lost item, please contact our customer service team within 48 hours of receiving your order, and we will assist you in resolving the issue promptly.
6. Contact Us
For any questions or further information, please reach out to us via:
- Email: customerservice@lavidah.shop
Thank you for choosing us, and we look forward to providing you with a great shopping experience!